Grab is hiring: Senior Software Engineer, Backend - Agent Exprience (Ho Chi Minh City)

The role

Grab's Agent Experience team builds and operates the internal platforms that support agents across every Grab vertical—helping resolve critical issues for passengers, drivers, and merchants with high availability and strict data correctness. Based in Ho Chi Minh City and reporting to an Engineering Manager in Singapore, you will design, write, and scale backend services in Go, plan service capacity, tune performance, review architecture designs, and troubleshoot production incidents during on-call shifts.

What they ask for

• A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 5+ years of software engineering experience building and running services in a distributed systems environment.
• Strong computer science fundamentals in data structures, algorithms, system performance, and scaling large-scale web services.
• Strong proficiency in any mainstream backend language (such as Go, Java, C++, Python, Rust, Scala, Node.js, or C#) and a willingness to build primarily in Golang.
• Clear English communication skills for collaborating with regional product, design, and infrastructure teams.

Nice to have

• Good understanding of operating-system internals and networking in high-throughput production environments.

Good to know

• Location: Ho Chi Minh City, in Vietnam (on-site work mode, reporting to the Engineering Manager in Singapore).
• Job ID: REF5848Y / 744000154310950 (posted October 8, 2026 on Grab Careers).

How the interview usually goes

Grab's senior backend engineering interviews usually include coding and data-structure rounds, a distributed system design round focused on high availability and data consistency, and behavioral discussions around technical ownership and mentoring.